FAQ

Describe your photography style.

Our images are paintings made with light. Our style is relaxed, natural and colourful. By taking a documentary approach, we endeavour to capture your event as it is organically unfolding. We focus on photographing the mood, ambience and the interaction of the bridal party and your guests. We care about those moments that may be overlooked whilst you are enjoying your day. We document the love story in its pure blissful present state.

What is included in your packages?

Whether you book for Option 1, 2 or 3, you always receive an online gallery containing some highlights shots, along with your full collection of high resolution photos on a USB.

How do I know which option to select?

Book in for a free pre-wedding consultation for our team to tailor a package to best suit your needs and budget.

What if I need more hours on the day?

Closer to your big day, if you decide that you require more or less hours, you can simply advise our team and we will add or subtract hours to or from your package.

Can I add an photo album option to my package?

Absolutely. Our team will discuss these options with you during your consultation.

How long does it take to receive our images?

It takes between 12 – 16 weeks to process your images in which you will be contacted and sent a link to an online gallery. During peak season it may take up to 18 weeks to receive your images. All of your high resolution images will be delivered to you via our online portal. Alternatively, you can have the images to be stored on a USB which will cost $49. Postage charges may apply if you require the USB to be posted out.

How many photos do we get?

We aim to provide approximately 50 – 65 photos per hour of shooting. For example, if you have booked in for a 8 hour package, you will receive approximately 400 – 520 photos.

How does your editing work?

All images that you receive are fully colour corrected and graded. We do minor edit adjustments at our discretion. If you require major edits or re-edits, fees may apply.

Can we get a sneak peek of our photos?

Absolutely. Within 14 working days of your wedding, you will receive an online link to a gallery of 25 – 40 images of your big day.

Do you provide raw images?

No. If you would like to purchase RAW images from your wedding, there will be a fee of $1500. CYL Community will own the copyright to the images even if another supplier edits them in a different style.

When do I have to pay the whole amount?

The outstanding amount is due two weeks before the wedding date.

Upon request, can we add a second shooter to our package?

Absolutely. We view your wedding photography as an investment and by having a second shooter it is a wise decision to protect it. It gives us a chance to be in two places at once and an opportunity to get creative whilst one photographer is shooting one story and the second another.

What camera do you shoot on?

I lovingly shoot on two Nikon D5 bodies with numerous prime lenses. I always take 2 cameras on a shoot because I am OCD and love the freedom that I have shooting with different cameras!

We are not comfortable in front of the camera, can you help?

80% of our clients are not comfortable in front of the camera. Upon your request, we are happy to direct you in a manner that you are comfortable. We highly recommend booking in for a pre-shoot before the wedding to help you prepare for your big day.

What is a pre-shoot?

A pre-shoot is a great way for your photographer get to know you, but it’s more important that you get to know THEM. Get a taste of their shooting style and learn how they direct you. One of the benefits of booking in for a pre-shoot before your big day is that it is a chance to let loose and get creative. Start with the location and pick a place that means something to you both. It can be where you got engaged, a first date or just a very memorable date, where you met (high school / university). Where ever you decide, make it mean something to you.

How do you feel about same-sex marriage?

Love is love. We all the right to get married and celebrate our love.